Privacy Policy

Flue-pipes.com are 100% committed to your privacy and protection. Our privacy policy, along with our Terms and Conditions, set out how any personal data is collected by us and provided to us will be processed.
We adhere strictly to the data Protection Act 1998 and the Privacy and Electronic Communications regulations (EC Directive) 2003.

Security Protection
We will ensure that your credit/debit card is not being used without your consent. All payments are validated by a external registred payment provider, and none of your personal and financial data are entered into our systems. When accepting our terms and conditions, you consent to these checks being made.

We at Flue-pipes.com do all we can to confirm your identity. We do not carry out any credit checks so purchasing from us does not affect your credit rating.

When submitting collected information, e.g: email address, telephone number, credit card number, expiry date of card, you will be consenting to us using this information in accordance with this privacy policy. We only gather this information to be able to process your order request. The information is only used by us to deal with the service you have requested from us and to contact you should there be any matter in connection with provision of the service.

Flue-pipes.com will not send any information to non-professional customers in connection with special offers and features, special services and products.
We will never pass your information to any third party for marketing purposes.

Credit card data
We use Mollie payment provider for our transactions and your credit/debit card information is entered directly onto their website. We do not have access to or to store your full card data in any way whatsoever.

Mollie store your data on their system using 256-bit SSL encryption (Secure Socket Layer)

Shopping Cart
This website uses cookies which are strictly necessary for the operation of the shopping cart system to remember your shopping basket as you browse the website. These cookies will expire after 30 days.

Cookies
This website uses cookies which are small files of data deposited on your computer, used to distinguish you from other users and provide a good experience while visiting this site.

It is possible to refuse to accept third party and our cookies by changing the settings on your browser. This allows you to refuse cookies but you may not be able to view some parts of our site once this is active. Most modern internet browsers provide the ability to navigate the internet privately by using (Private Browser Mode) which enables you to view web pages by using a third party server on the web.

Analytics
These cookies are used to store information such as the time your visit occurred, whether you have been to the site before and what site referred you to us. They are anonymous i.e. they do not contain any information that identifies you personally. Their purpose is so that we can get accurate data on visitor numbers, where visitors come from, what they look at etc, in order for us to improve our website.
It is a condition of visiting this website that you agree to the use of all cookies.

Your Details
To update the details held by us e.g. home address, email address, you can update your information online at My Account or drop us a email info@flue-pipes.com

Contact us: We at Flue-pipes.com are open to questions and encourage you to contact us in respect of our website and policies. Please send us your feedback:info@flue-pipes.com